At Soul Rise Cafe LLC, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, including placing online orders.

1. Information We Collect

When you use our website or place an online order, we may collect the following:

• Your name, email address, and phone number

• Delivery address and order details

• Payment information (processed securely by third-party providers)

• Device, browser, and usage data (via cookies or analytics tools)

2. How We Use Your Information

We use the information you provide to:

• Process and fulfill your food orders

• Send order confirmations and delivery updates

• Communicate with you about your orders or reservations

• Send promotional offers (only if you opt in)

• Improve your website experience through analytics

3. Online Orders & Payments

Soul Rise Cafe uses secure third-party services to process online payments. Your credit or debit card information is never stored on our servers. These providers adhere to industry standards (PCI compliance) to protect your payment data.

If you use a delivery or ordering platform (e.g., DoorDash, Toast, Uber Eats), your information is governed by both this Privacy Policy and the policies of those platforms.

4. SMS Notifications (If Applicable)

If you choose to receive SMS updates, we may send order status updates or special offers via text.

Message frequency may vary. Standard message and data rates may apply.

Text HELP for assistance or STOP to unsubscribe.

We do not share text message opt-in data or consent with any third parties.

5. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted service providers only for purposes such as:

• Processing payments

• Sending transactional emails or texts

• Delivering your food order

6. Your Rights

You may request to:

• Access or update your personal data

• Delete your account or information

• Opt out of marketing emails or texts

Contact us at [Insert Business Email] to make a request.

7. Cookies & Tracking

We may use cookies and analytics tools (like Google Analytics) to understand site usage and enhance your experience. You can disable cookies through your browser settings.

8. Data Security

We take reasonable steps to protect your information, including secure HTTPS encryption and trusted payment partners.

9. Third-Party Links

Our site may contain links to external websites or ordering platforms. We are not responsible for the privacy practices of these third parties.

10. Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted here with a new effective date.

Have Questions?

Please contact us at [email protected] if you have any questions about this Privacy Policy or how we handle your data.